Targets:
- availability to the production assortment
- accelerated and more accurate ordering process
- reduced customer service time
- reduction of shortages in the warehouse
- greater brand loyalty
Course:
- Visiting the client, defining assumptions, initial problem identification
- Analysis of the current state, on-site verification of initial assumptions and problems discussed during the meeting, observations and own analyzes
- Report specifying directions and proposed changes
- Meeting with the client and discussing the report
- Implementation of approval solutions with client's team
Benefits:
- improving communication with the client
- permanent access to the product offer
- customer-oriented sales
- automation of sales / purchases
- cost reduction
- process control
- increase in sales
Time and place:
6-12 months
Client location, OPI location
Methodology:
meeting
gemba
raport
development